What are the essential features of an Enterprise Visitor Management system?
What are the essential features of an Enterprise Visitor Management system?
RightCrowd
Working with leading global organizations gives us unique insight into the best-practice feature set for Enterprise Visitor Management systems. In this article, we’ll unpack those requirements in a way that you can use as you evaluate what is important for your organization as you consider an Enterprise Visitor Management System.
Experience shows that large organizations typically look for 4 broad sets of functions: Core Visitor Management; Enterprise Integrations, Automation and Hardware, and Reporting.
Core Visitor Management Features
When evaluating core visitor management functionality, we recommend looking for an integrated set of features that help manage visitors across their entire lifecycle.
Customisable design
Employee self-service
Multilanguage
Preregistration
Group check-in
VIP check-in
Approval
Vetting
Watch lists
Pre-Induction
Signed digital agreements
Compliance tracking
Fast check-in
Kiosks & peripherals
Photo capture
Badge issuance
Host notification
Presence tracking
Exit tracking
Evacuation management
Enterprise Integrations
Integration of your visitor management system within your IT environment eliminates another siloed application and prevents compounding security and compliance issues. For instance, an integration with your physical access control system delivers a single view of everyone on-site, which can be critical in an emergency.
Physical access control
Learning management
Contractor management
Vendor management
Work-order management
Asset register
ActiveDirectory
Room booking
Facilities scheduling
External watch lists
Calendar
Human resource
Automation and Hardware
Automation, self-service, workflow and hardware/peripherals are important features for any large organization. With the potential for hundreds of visitors daily, the direct cost of managing their safety, security and compliance can be huge. Coupled with best-practice process design these elements have the potential to save large corporates millions of dollars annually.
Workflow
Workflow editor
Business rules engine
Forms management
Document management
Employee portal
DL/ID scanner
Mobile scanner
External portal
Mobile
Kiosk
Fixed scanner
Printer
Card dispenser
Visitor Reporting and Analytics
A modern Enterprise solution is a safety and security risk management tool. It provides security managers with a forward view of the category and volume of visitors before they arrive. It allows planning and decision making that proactively enhances security.
Customisable dashboard
Location dashboards
Compliance reporting
Preregistration
Host
Group
Special purpose
Time and date
Overdue exit
Trend and pattern analysis
Evacuation reporting
Data privacy
Global reporting
Site reporting
An Enterprise Visitor Management system is designed to handle the unique requirements and operational scale of large corporations. Many organizations start by replacing their paper logbooks with off-the-shelf systems, and as they understand what is required and possible, they start to explore the value of Enterprise Visitor Management systems.
To find out more about RightCrowd Enterprise Visitor Management systems contact us.
