Premier Partner · Knowledge 2025

Your Digital and Physical Access.

Now Better Together.

One approval. One workflow. Access provisioned across every door, every system, every site.

Physical Access Spoke

Closing the Gap Between Approval and Enforcement.

The RightCrowd Physical Access Spoke connects ServiceNow directly to physical access control systems automatically executing access decisions the moment they’re approved. No manual handoffs. No separate systems. No lag.

Learn More

The Problem We Solve

Physical access is the last mile of identity management and most enterprises still handle it manually.

An access request gets approved in ServiceNow, then someone logs into a separate system to provision the credential. Role changes get missed. Offboarding gets delayed. Risk and compliance gaps open up.

The RightCrowd Physical Access Spoke eliminates these gaps. It connects ServiceNow directly to physical access control systems, provisioning new employees, updating access as roles change, and revoking access at termination. All within the workflows your team already uses.

How It Works

1

Access is approved in ServiceNow

New hire, role change, or termination triggers a workflow. No manual steps required.

2

The Spoke automatically executes in your PACS

Credentials are provisioned, updated, or revoked instantly. No human intervention.

3

Physical access events flow back into ServiceNow

Badge activity and credential events enter the ServiceNow AI platform, correlating physical and digital activity across the enterprise.

4

Complete coverage across complex environments

Contractors, vendors, and non-HR identities governed. Multi-PACS environments managed from a single ServiceNow interface.

The Partnership

1 + 1 = 3

RightCrowd and Bearing joined forces to bring the Physical Access Spoke to market — combining more than 20 years of PIAM expertise to connect physical access governance directly with ServiceNow workflows. Two specialized platforms. One seamless integration.

Security Orchestration

Enterprise physical security within ServiceNow

Bearing delivers credential management, access level management, visitor workflows, and security operations natively within ServiceNow — purpose-built by physical security leaders on the Now Platform.

Physical Access Execution

Automated access enforcement at the edge

RightCrowd enforces automated access execution with deep PACS integrations and identity provisioning — employees, contractors, vendors, and non-HR identities. 20+ years of PIAM at enterprise scale.

Built on ServiceNow

The RightCrowd Physical Access Spoke is available on the ServiceNow Store — bringing physical access into the workflows, governance, and audit trail your team already uses in the ServiceNow AI platform.
The result: physical access capabilities that live natively within the platform organizations already use. No separate systems. No manual handoffs.
Learn More

Built for Your Team

One platform. Value for every stakeholder.

Enterprise-ready means the right outcomes for every team involved.

Security Teams

  • Know exactly who’s onsite, when, and why in real time.
  • Automate access rules and enforce policies without manual review cycles
  • Respond faster in emergencies with live visitor and contractor visibility across all sites.

Real-time access enforcement
Zero delay between approval and credential provisioning

Automated policy enforcement
Rules applied consistently across every location and identity type

Enterprise-wide identity visibility
Employees, contractors, vendors governed in one place

IT Teams

  • Easily integrate with identity systems to enforce consistent, policy-driven access at scale.
  • Streamline provisioning and ensure secure, scalable access without added overhead.
  • Keep your current tech stack with no added complexity or rip-and-replace

Native ServiceNow integration
Works within your existing platform, no separate deployment

Multi-PACS support
One interface to manage all physical access control systems

Secure by design
Policy-driven access enforced automatically at every change event

Facilities & Workplace Operations

  • Capture time-stamped audit trails and enforce visitor agreements automatically.
  • Meet regulatory obligations with documented, repeatable processes built into your workflows.
  • Reduce compliance preparation time with centralized access records across all sites.

Automated audit trails
Every access event logged with time, identity, and location

Compliance-ready processes
Repeatable, documented workflows that satisfy audit requirements

Multi-site coverage
Consistent policy enforcement across every building and region

Compliance & Risk

  • Automate lifecycle controls that replace stale permissions — reducing audit exposure and regulatory failures across GDPR, NERC CIP, HIPAA, SOX, and CMMC.
  • Eliminate the insider threat blind spot: ensure terminated employees, contractors, and vendors have access revoked the moment offboarding triggers in ServiceNow.
  • Produce documented, repeatable audit trails across every physical access event — so compliance reviews take hours, not weeks.

Regulatory frameworks covered
GDPR, NERC CIP, HIPAA, SOX, CMMC — governed from one platform

Insider threat elimination
Automated revocation at offboarding — no manual follow-up, no stale access

Audit-ready by design
Time-stamped access records across every site, identity type, and access event

Security Teams

  • Know exactly who’s onsite, when, and why in real time.
  • Automate access rules and enforce policies without manual review cycles
  • Respond faster in emergencies with live visitor and contractor visibility across all sites.

Real-time access enforcement
Zero delay between approval and credential provisioning

Automated policy enforcement
Rules applied consistently across every location and identity type

Enterprise-wide identity visibility
Employees, contractors, vendors governed in one place

IT Teams

  • Easily integrate with identity systems to enforce consistent, policy-driven access at scale.
  • Streamline provisioning and ensure secure, scalable access without added overhead.
  • Keep your current tech stack with no added complexity or rip-and-replace

Native ServiceNow integration
Works within your existing platform, no separate deployment

Multi-PACS support
One interface to manage all physical access control systems

Secure by design
Policy-driven access enforced automatically at every change event

Facilities & Workplace Operations

  • Capture time-stamped audit trails and enforce visitor agreements automatically.
  • Meet regulatory obligations with documented, repeatable processes built into your workflows.
  • Reduce compliance preparation time with centralized access records across all sites.

Automated audit trails
Every access event logged with time, identity, and location

Compliance-ready processes
Repeatable, documented workflows that satisfy audit requirements

Multi-site coverage
Consistent policy enforcement across every building and region

Compliance & Risk

  • Automate lifecycle controls that replace stale permissions — reducing audit exposure and regulatory failures across GDPR, NERC CIP, HIPAA, SOX, and CMMC.
  • Eliminate the insider threat blind spot: ensure terminated employees, contractors, and vendors have access revoked the moment offboarding triggers in ServiceNow.
  • Produce documented, repeatable audit trails across every physical access event — so compliance reviews take hours, not weeks.

Regulatory frameworks covered
GDPR, NERC CIP, HIPAA, SOX, CMMC — governed from one platform

Insider threat elimination
Automated revocation at offboarding — no manual follow-up, no stale access

Audit-ready by design
Time-stamped access records across every site, identity type, and access event

Resources

Suggested Reading

Go deeper on the thinking, technology, and business case behind the integration.

Get in Touch

Want to learn more about RightCrowd and ServiceNow?

Submit your inquiry and a member of our team will be in touch to discuss how the RightCrowd Physical Access Spoke can work within your existing ServiceNow environment.