Expertise without
the learning curve.
Find answers. Explore data. Build rules. Make requests.
The answer is just the beginning.
You bring the question, problem, or goal. RightCrowd AI brings the expertise.
Ask a question and explore the answer. Turn something worth tracking into a recurring report. Describe what should happen and build a rule to put it into action. Say what you want to do and get an access, credential, or visitor process moving.
Built into RightCrowd SmartAccess, RightCrowd AI carries the context forward as the work evolves, so you can keep going without starting over or losing the context already established.
One conversation. From question to action.
Not an add-on. Built into the core of RightCrowd SmartAccess.
✦
Who hasn’t used their credential in the last 30 days?
✦
47 people hold an active credential that hasn’t been presented in 30 days. Contractors account for 38 of them.
Ask a question. Keep going from the answer — no new screen, no lost context.
Ask more of RightCrowd AI.
Be curious. Ask the next question. Follow what stands out. Explore where the answer leads. Finding an answer is only one place to start — ask RightCrowd AI to help move the work forward.
Ask, in plain language.
Find Answers — Ask broad operational questions or highly specific ones using the information available to you in RightCrowd SmartAccess. Find open requests, unused credentials, expiring training, visitor activity, and more.
✦
Who hasn’t used their credential in the last 30 days?
✦
47 people hold an active credential that has not been presented at any reader in the last 30 days. Contractors account for 38 of them, and the longest gap is 64 days.
Idle Credential Review
3 OF 47
Amara Okafor — Contractor
Sydney HQ · Credential 004182
32 DAYS
Daniel Whitfield — Contractor
Sydney HQ · Credential 007731
35 DAYS
Samuel Adeyemi — Contractor
Brisbane Plant · Credential 006841
64 DAYS
47 people hold an active credential with no reader use in 30 days. Contractors account for 38 of them — longest gap: 64 days.
Ask a follow-up. RightCrowd AI keeps the context.
Keep working the result.
Explore Data — Add a field. Group or filter the result. Compare activity. Change the view. Visualize what stands out. Save something worth monitoring, or schedule it as a recurring report.
✦
“Add Location to these results, then show this as a chart.”
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Location added. Four locations account for 42 of 47 people, so the follow-up sits with four managers rather than 47 individuals.
Turn logic into action.
Build Rules — Understand the rules you have. Adapt them to the way you work. Build the rules you want. RightCrowd AI can help develop rule logic, explain or troubleshoot a rule, test a draft against current data, and show its expected impact before activation.
✦
“Write a rule that suspends contractor credentials after 30 days without use.”
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I’ve drafted the rule below from the same conditions. It would have suspended 38 of the 47 credentials on this list. The 9 employee records fall outside the contractor scope, so a person reviews those intended.
Rule Draft
NEEDS CONFIRMATION
IF
No reader use in 30 days, and person type is Contractor
Applies to active credentials only
THEN
Suspend the credential
Notify the company manager and Security Operations
AND
Raise an approval task
To restore access, on request
Scope
All divisions
Evaluates
Daily at 02:00 AEST
Affects today
38 credentials, 4 companies
Status
Draft, not active
The 9 employee records on this list fall outside the contractor scope, so a person reviews those instead.
Say what you want to do.
Make Requests — RightCrowd AI can gather the relevant information and get a supported access, credential, or visitor process moving. Existing permissions, approvals, validation, and customer-defined workflows still apply.
✦
“Request access to the Chicago office next week.”
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I’ve drafted the access request below from the details you gave. Review it, then submit when you’re ready.
Access Request Drafted
NEEDS CONFIRMATION
Location
Chicago Office — Floors 4–6
Dates
Sep 2 – Sep 6, 2026
Reason
Approver
Status
Facilities — Chicago
Change the approver
Extend the date range
Add a note for Facilities
+
Ask RightCrowd AI…
RightCrowd AI reviews with you before anything changes. You confirm every action.
RightCrowd AI helps with the how.
You don’t have to know every question to ask, step to take, or factor to consider before you begin.
1
Interpret
- Explain what a result or rule means.
- Surface relevant context.
- Identify patterns, concentrations, exceptions, and other details worth examining.
2
Guide
- Point out what stands out.
- Suggest follow-up questions and considerations.
- Guide users through unfamiliar rules, reports, or processes.
3
Prepare
- Help develop reports, rules, and requests.
- Test draft rule logic against current data.
- Show the expected impact and prepare the next step for user review and confirmation.
Each conversation brings together platform expertise, relevant data, and practical guidance to help move the work forward.
Put more of RightCrowd SmartAccess within reach.
Start with the goal
Begin with a question, problem, or outcome — not a menu, report builder, or rule editor.
Bring specialized expertise to more users
Give more users the guidance to work confidently with PIAM data, rules, and processes — without first learning every part of RightCrowd SmartAccess.
Keep the work moving
Explore findings and turn useful results into reports, rules, or requests without rebuilding the context.
Your model. Your governance. Your decisions.
RightCrowd AI changes how people work with RightCrowd SmartAccess — not the controls around the work. It brings AI capability into physical access governance without creating a second path around the controls your organization already relies on.
Disabled by default. Enabled on your terms.
Your model
With Bring Your Own Model (BYOM), you choose and connect the AI model endpoint approved for your organization.
Your governance
You decide which capabilities are available and who can use them. Existing permissions, policies, approvals, validation, workflows, and audit processes remain in force.
Your decisions
RightCrowd AI can investigate, recommend, draft, build, and prepare an action. Users review and confirm consequential changes before they take effect.
Work within your controls
Continue using the permissions, approvals, workflows, and audit processes already defined in RightCrowd SmartAccess.
More intelligence. Same control.
Frequently Asked Questions
RightCrowd AI
Ask more of your access data. Because the answer is just the beginning
RightCrowd AI brings RightCrowd SmartAccess expertise into one conversation. Find answers, explore your data, build rules in plain English, and move access, credential, and visitor requests forward, all within the permissions and controls you already have in place.